Origaudio Product Warranty Information

Parkside Lyft

We take pride in what we do and what we create. That’s why we stand behind our products 100% and offer a 1 year product warranty on our products from the date they were originally purchased.​


  • As a supplier of products in the promotional product industry, Origaudio’s warranty does not cover refunds. However, if your item is defective or experiencing technical issues, we will replace your product.

  • Before you return your items, take another look at the instruction manual or shoot us an email here and we’ll see if we can resolve your issue. If we receive a product deemed to be in full working order after testing, we will send it back.

  • If items were purchased through a retailer, returns must be issued from that particular retailer.
  • Please note: If you are returning any devices that have found themselves in your ears…please return them in a plastic bag. We’d rather not get to know you that well.

Fine Print:

  • We cannot guarantee the imprint will be the same as your current product
  • If the product physically breaks, the return opportunity is void.


Completely fill out the return authorization form or returns will not be processed.

Please handle all warranty/return requests directly through your account manager. If you are not sure who your account managers, please email ask@origaudio.com and we will connect with the proper person.